Alert / Messaging solutions
To satisfy all the information needs of customers of Tomorrow’s business.
About Alert solutions
As Customers/Employees in today’s digital world have increased importance and expectations of information. For them, it is natural to demand information about their financial & non-financial information be made available to them in real-time, no matter their physical location. Communicating with stakeholders about time-sensitive information demands a system that can provide such real time updates.
About our Alert/Messaging solutions
• Our Alert Solution is responsible for transferring data from one application to another so the core applications can focus on core business function process without getting bogged down on data transmission and sharing. Our Alert Solution is an enterprise messaging solution to empower organization.
• It keeps customers/employees informed about events and actions that occur on their account and profile, delivered through multiple devices.
• Whether the customer prefers email, SMS, WhatsApp alerts, the Alert Solution is a centralized and unified system that alert customers/employees ‘intelligently’, ensuring that updates are relevant and customer/employee-centric, delivered with optimum time-sensitivity.
• In addition to alerting corporate and retail customers of the organization, the solution provides alerts for the organization’s internal users as well. Such alert can be defined by categories to control access to various alerts. The solution allows a group of alerts to be combined into a message digest, minimizing the traffic of outgoing notifications.
• The Alert Solution empowers organization to alerts end users about events recorded by the organization’s diverse business systems, consolidated into one reporting mechanism. The solution’s subscription feature enables the organization’s customers to select the specific information about which they want to be alerted, as well as the time they want to be alerted and the channel or device on which they want to receive the alerts.
Target Reader
Everyone in the organization, from IT Professionals, managers to data scientist.
Importance & Benefit of our Messaging solutions
The major benefits that Messaging solutions provides are directly derived from the purpose it serves in the modern business scenario. It helps in:
• Reduced fraud - Receive timely information on actions/events, thus identifying irregularities more quickly. This helps in identifying fraud earlier and helps in preventing fraud.
• Increased process efficiencies and collaboration Solution automates the delivery of timely information to multiple end points from a single delivery system that collaborates seamlessly with the many business engines, optimizing process time and responsiveness to customer imperatives.
• Customer Delight Empower customers to manage their activities with more knowledge and confidence.
