In order to compete successfully in the domestic and international market, the organization, needs to deliver products, services and solutions which are of high quality within time and budget constraints. This requires a strong system of good process, talented people and state-of-the-art technology.

As the leaders in IT Consulting / Delivery model, we provide customer-suited model based on a simple idea. An assimilation of implementing technology from off-site to high quality consulting on-site. Our approach to IT is business oriented and practical. Our rich experience stems from industries we have served for following sector :-.

• IT & ITES (IT Enable services).
• Education
• BFSI
• Business Process Outsourcing.
• Audit, Appraisal services (CMMI Appraisal & Consulting, PCI-DSS, and ISO 27001).
• Advisory/Consulting :- Project Management advisory (Project management consulting & training, PMP training, MS-project plan). Business enhancement advisory (Quality process outsourcing, help-desk process, Software test process).
• HR services (Competency & performance development, Training, Talent management).
• Engineering (Software engineering, testing, business analysis).

The business of wealth management is gradually growing more complex. A typical player today is challenged by multiple client requirements, business locations, booking centers, operating models and platforms.

Especially in the scenario of tightened cost controls, and higher scrutiny for value, there is a need for a focus on operational excellence and business excellence in the field of wealth management – i.e. for banking, financial services and insurance (BFSI).

The key challenges of this new business environment are :-

• Increased complexity of the IT environment emanating from the business environment.
• Need for speed in the transactional, decision-making and product/service/channel arenas.
• Increasing need of demonstration of accountability from IT.
• To provide business value.
• Demonstration of the compliance to the various statutory and regulatory requirements.

To meet up with these challenges, organizations are making more and more efforts mainly focused on :-

• Introduce new and resilient technology.
• Create processes that can be used to address various areas of concerns.
• Use tools to monitor, fix, report, deploy, measure, track technologies, process performance issues.
• Use partners in the “non- core competency” areas of the organization.
• Business oriented reporting.
• Greater emphasis on internal controls and audits.

we provides a complete package of IT services which addresses the requirements of both business and technologies, to enable companies leverage cutting-edge technologies for business enhancement.

Some of the IT & ITES (IT Enable services)facilitates include are :-

• Benchmarking on performance and process: To effectively measure operational productivity, overtime across geographical regions and to match the operational performance against the industry benchmarks and thereby improve client’s own processes.
• Productivity gains through reduction in turn-around-time (TAT).
• Process re-engineering to reduce Processing costs and overhead expenses, thereby reducing the resource requirement, say by 40%.
• Identifying repetitive inquiries from a single entity/ customer and reducing them.
• Increase bill payment revenue percentage.
• To improve forecast accuracy for Volume, AHT, Shrinkage.

we believe that developing tomorrow’s leaders & cultivating a breadth of learning are important components of higher Education. The institutions need to adjust academic programs to meet the current and future needs of today’s learners. we have helped many education institutes like GTU and more to full-fill these gaps by offering focused training in the field of Software Engineering Process & Quality Management, CMMI, IT Service Management and other Soft skills.

All the training programs offered by us, provide practical ready-to-use inputs and are aided to the state-of-the-art and state-of-practice research papers, enablers, tools, guides, manuals, videos, data, benchmarks, games, case studies and exercises.

We have experience of more than a decade in training. we have trained working professionals in the areas of Software Product development, Software Quality Management, Software Project Management, Software Testing, Software Estimations, Software Inspections, Walkthroughs and Reviews, CMM®, CMMI® and Soft Skills.

Business Process Outsourcing industry has become one of the fastest growing industry in the recent years, with its unique set of challenges and opportunities.

The industry includes work types of a variety of kinds, right from simple data entry, order fulfillment, transaction processing and customer query handling, to complex technical support, data analytics and high-risk high-impact decision making. No matter what the business processes are, and whether the centers are in-house (captive) or for third party business, on-shore or off-shore, some of the key needs of the businesses remain similar, including :-

• Moving up the value chain.
• Achieving Operational Excellence through process and performance.
• Developing a Global Brand.
• Resource Management.
• Competency Development at Middle Management Levels.
• People related Issues – Attrition, Upstream Process (hiring, training, on-boarding), meeting the numbers.

While we accept that most of today’s service and knowledge businesses are competency driven and that People are our biggest assets, historically, (at least the IT) organizations have focused more on pro-actively improving their delivery processes and their investments in technology.

In fact, the current global hue-and-cry on talent shortfalls and high attrition rates in IT/ITES are only a tip of the iceberg. At the business level, there are imperatives like improving productivity, moving-up the value chain, enhancing competitiveness and getting closer to the customers. At the organization level, issues like managing a multi-cultural and multi-geography workforce, managing rapid growth and creating “cool” work cultures continue to take a large mind – share of business leaders and HR professionals. All this, while today’s professional is trying to get multi-skilled and chart a clear career path for himself.

So, it’s not good enough to win the “talent wars”. It’s also not enough to try solutions (like Business Process Reengineering, Employee Stock Options, Assessment Centers and 360-degree appraisals) in a piece-meal manner. Instead, the need of the hour is to take a holistic view of the organization’s business, culture, technology and talent needs and develop comprehensive competency development programs to attract, retain and grow the talent. The imperative is to adapt solutions based on an integrated and proactive approach towards developing and engaging talent, growing the business and delighting the customers.

we provide a wide range of competency development, consulting and appraisal services to help the organizations in organizing and managing their workforce :-

• Focusing on the people development and HR best practice implementations in organizations.
• Providing end-to-end People CMM® implementation support.
• Consulting, training and assessment services.
• HR consulting and training in the areas of: Recruitment and compensation practices, Attrition Management, Employee satisfaction and motivation, Competency Management, Performance Management System, People CMM® Internal Auditors Skills, HR Process definition and documentation services.
• E-Learning offerings.

Process Outsourcing :- “Design it, Deploy it, Fix it” is no longer an acceptable adage for any organization, because users are no longer willing to wait around for the fix. In today’s scenario where the market conditions, customers, demand and competition is changing every day, every hour, having good quality products and services supported by a sound process framework is a necessity and of utmost importance. It is important to have a quality/process team independent of project team for it to be completely effective.

Independent Quality Assurance (QA) ensures that your product undergoes quality checks by individuals who will be just as objective and unforgiving as your customers in the case of potential defect. Organization wide Process Deployment is complex and entails multiple diversifications like domain, customers, technology, competencies each bringing in new challenges needing multiple solutions and approaches to solve them.

Addressing a wide range of practice areas, we’re exactly what you need, when you need it. You can expect the best from our consultants.

To meet up with these challenges, organizations are making more and more efforts mainly focused on :-

• Ramp – up capability: We maintain a pool of resources of various quality skills sets and levels to service all clients’ requirements with very minimal time period. we have very efficient resource management group, which can source the required skilled resources easily.
• Cost – savings: Clients will save significant cost of training/using solely internal resources or engaging traditional staffing companies.We bill for time and materials, so there’s no over – use (overtime) or under – use of resources.
• Technical fit: Our management team is adept at matching our skill sets to your situation. A worldwide organization, we leverage our global resourcing capability to bring you the precise talent you require for the lowest cost. Our exact fit applies to technical expertise as well as environmental and cultural considerations.
• Nothing Less than the Best: In our highly competitive global society, we strive for nothing less than the best when it comes to speed, cost, flexibility and technical fit. Our superior internal quality process ensures that you interview the right consultants every time. We also excel when it comes to attention to detail, customer service and customer satisfaction.

we offers consulting intervention to help organizations in successfully undertaking their CMMI®journey. we have team of train & authorized Appraisers to conduct CMMI® appraisals. The Appraisers are supported by a vast pool of experienced consultants, who have worked in the software / systems engineering domain and have also consulted various organizations in their process improvement initiatives. .

The typical roadmap recommended to assist a client in their CMMI® journey is given below :-

• Understand existing business process.
• QMS (Quality Management System) Development.
• CMMI Introduction training.
• ATM Appraisal training.
• Gap analysis, closure , Readiness Review.
• SCAMPI Class 'A' Appraisal.

To meet up with these challenges, organizations are making more and more efforts mainly focused on :-

• Introduce new and resilient technology.
• Create processes that can be used to address various areas of concerns.
• Use tools to monitor, fix, report, deploy, measure, track technologies, process performance issues.
• Use partners in the “non- core competency” areas of the organization.
• Business oriented reporting.
• Greater emphasis on internal controls and audits.